How to Build Rapport with Anyone (According to Neuroscience)
Building rapport with anyone is a great skill to use in sales and in life. If you want to learn how to build authentic relationships in business and in life, here are some tips I’ve learned along the way in my life. Let me explain… Gil was a friend I had the pleasure of working […]
How To Sell A Pen (According to Neuroscience): Selling Tips You Can Use Anywhere!
The interview was going well. We discussed corporate culture, service and we had finally come around to the sales position for which I was applying. “Sell me this pen.” the interviewer said. I picked the pen up off the desk, looked it over once and stuck it in my coat pocket. “No.” “Beg your pardon?” […]
Danny Meyer’s Enlightened Hospitality Model: Why You Should Care
What is Danny Meyer’s enlightened hospitality model anyway? And why should you care about hospitality at all in your social impact business? Hospitality is more than just good customer service; it’s the heart of your brand if done right. Danny Meyer: A Customer Service Guru Danny Meyer has some amazing views on hospitality and customer […]
