[vc_row][vc_column][vc_custom_heading text=”FAQs” font_container=”tag:h2|font_size:65|text_align:left|color:%23000000|line_height:1″ google_fonts=”font_family:Oswald%3A300%2Cregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal”][/vc_column][/vc_row][vc_row][vc_column][vc_tta_accordion shape=”square” color=”white” gap=”10″ active_section=”1″ no_fill=”true” collapsible_all=”true”][vc_tta_section title=”How do I subscribe and become a Change Creator member?” tab_id=”1535117680039-255849bf-5dc0″][vc_column_text]To subscribe and become a Change Creator member, you currently purchase a subscription to the App. Right now offer an annual and monthly subscription plan. This will give you full unlimited access to premium content only found in the app, highlighting experts we interview and their best business advice.

To get started just click this link[/vc_column_text][/vc_tta_section][vc_tta_section title=”How does the App work?” tab_id=”1535117680054-7dd43893-1a03″][vc_column_text]When you purchase a subscription to the app through our website, an account will be created using your email and password. That email and password will work for the iTunes app, Google app and Change Creator desktop reader. When you subscribe you will be provided full access instructions immediately.

When you download the app from iTunes or Google Play, simply use the email and password you signed up on Change Creator to unlock all the premium content.

Content Distribution
The app distributes new content each month that is custom designed to work on any device for an optimal reading experience while keeping the design integrity of a magazine.

Categories
Once you’re in the app, the main menu found on the top left will provide you a list of categories. You can filter the content you are looking for by selecting a relevant category. For example, you might want events, guides or free resources.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How do I read the magazine on desktop?” tab_id=”1535121360459-d20d66e5-2442″][vc_column_text]To read the magazine on the desktop simply visit our desktop reader and login.

Visit this link for the desktop reader. It is also found in the main menu under “The App.”

Once you’re on that page, click the top right button that says “Account” or “Log in”. If you don’t see it just start scrolling and the menu should appear. From there you can use your email and password to login. Once you login you will stay logged in unless you choose to log out.

IMPORTANT NOTE: This magazine reader login is separate from the login found on the home page of the website. [/vc_column_text][/vc_tta_section][vc_tta_section title=”Where can I find my account information?” tab_id=”1535118520881-6149b142-5895″][vc_column_text]If you purchased a subscription on the Change Creator website and would like to review your account information, you can simply login here.  Once you login you will be automatically directed to your account information.

If you subscribed from iTunes or Google Play, your account will be with those platforms and not Change Creator.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What if my login is not working in the app?” tab_id=”1535118691863-b4d02cbc-099e”][vc_column_text]If you purchased a subscription on the Change Creator website and your login is not working in the app, please try these steps:

  1. If you just signed up you might have to give your account up to 15 minutes to be recognized by each platform.
  2. Make sure you’re using the same login and password you signed up with on Change Creator when you subscribed. This is important.
  3. If you continue to have a problem please reach out to us and we will take care you right away. We’re a small team, please give us up to 24 hours to reply. Contact us here. 

If you subscribed from iTunes or Google Play, your account will be with those platforms and not Change Creator.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How do I pause or cancel my subscription?” tab_id=”1535119123508-e7ed2465-4616″][vc_column_text]If you purchased a subscription on the Change Creator website please send an email using the contact form and we will take care of your cancellation.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row]